Privacy Policy

Last updated: [Insert Date]

This Privacy Policy describes how SHOP BNB ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website (the "Site"). This policy has been adapted to comply with UK GDPR and EU GDPR requirements.

1. PERSONAL INFORMATION WE COLLECT

A. Device Information

When you visit the Site, we automatically collect certain information about your device, including:

• Web browser type and version

• IP address

• Time zone

• Cookies installed on your device

• Pages or products viewed

• Referring websites or search terms

• Information about how you interact with the Site

This information is referred to as "Device Information".

Technologies used to collect Device Information:

• Cookies: Data files placed on your device that often include an anonymous unique identifier.

• Log files: Track actions occurring on the Site and collect IP address, browser type, ISP, referring/exit pages, and date/time stamps.

• Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

B. Order Information

When you make or attempt to make a purchase through the Site, we collect certain information, including:

• Name

• Billing address

• Shipping address

• Payment information

• Email address

• Phone number

This information is referred to as "Order Information".

C. Personal Information

When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

2. HOW WE USE YOUR PERSONAL INFORMATION

Order Information is used to:

• Fulfil orders placed through the Site (including payment processing, shipping, and order confirmations)

• Communicate with you regarding orders or enquiries

• Screen orders for potential risk or fraud

• Provide invoices and transaction records

• Provide information or marketing communications, where you have given consent

Device Information is used to:

• Screen for potential risk and fraud

• Improve and optimise our Site

• Analyse customer interaction and usage trends

• Measure the effectiveness of marketing and advertising campaigns

3. LEGAL BASIS FOR PROCESSING (UK & EU GDPR)

We process your personal data under the following lawful bases:

• Performance of a contract (to process and deliver your orders)

• Legal obligation (for accounting, tax, or regulatory compliance)

• Legitimate interests (to improve our services and prevent fraud)

• Consent (for marketing communications and non-essential cookies)

4. SHARING YOUR PERSONAL INFORMATION

We only share your Personal Information with trusted third parties to help us operate our business, such as:

• Payment service providers

• Shipping and logistics partners

• Website analytics providers (e.g., Google Analytics)

These parties process your data only in accordance with our instructions and applicable data protection laws.

We may also disclose your Personal Information where required to comply with applicable laws, regulations, court orders, or lawful requests from authorities.

5. COOKIES & COOKIE CONSENT

Our Site uses cookies and similar technologies to ensure proper functioning, improve user experience, analyse traffic, and support marketing activities.

Types of cookies we use:

• Strictly necessary cookies: Required for the operation of the Site

• Analytics cookies: Help us understand how visitors use the Site

• Functional cookies: Remember user preferences

• Marketing cookies: Used to deliver relevant advertisements (only with consent)

When you first visit our Site, you will be presented with a cookie consent banner allowing you to:

• Accept all cookies

• Reject non-essential cookies

• Manage cookie preferences

You can change or withdraw your consent at any time through your browser settings or the cookie management tool on our Site.

6. BEHAVIOURAL ADVERTISING

Where you have provided consent, we may use your Personal Information to provide targeted advertising or marketing communications that may be of interest to you.

You can opt out of targeted advertising through the following links:

• Facebook Ads Settings

• Google Ads Settings

• Bing Ads Settings

• Digital Advertising Alliance Opt-Out Portal

7. DO NOT TRACK

Please note that we do not alter our Site’s data collection and usage practices when we detect a Do Not Track signal from your browser.

8. YOUR RIGHTS (UK & EU RESIDENTS)

If you are a UK or EU resident, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

• Data portability

• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the details below.

9. DATA RETENTION

We retain your Order Information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

10. MINORS

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational reasons. The updated version will be posted on this page with a revised "Last updated" date.

12. CONTACT US

If you have any questions about this Privacy Policy, our data practices, or would like to make a complaint, please contact us:

Email: contact@shopbnb.co.uk

SHOP